start:ea
Quality Assurance
- Inspect incoming products
- Respond to customer requests for testing and documentation
- Arrange testing with suppliers and Asia Inspection
- Organize and Maintain QC folders and documents
- Social Compliance Monitoring
- Prepare claims and neogiate credits/chargebacks with vendors for quality issues
- Share quality notes with Product Development for continuous improvement
- Create action plans for QA issues
- Develop procedures and processes to improve quality of products
- Proactive quality monitoring (reading consumer reviews) and sharing with product development
- Investigation of customer chargebacks and consumer complaints
- Maintain product safety protocols
- Monitor OSHA standards, reporting and appropriate training
- Assist with trademark and patent applications
- Regulatory compliance matters such as researching product law tag requirments.
start/ea.txt · Last modified: 2016/09/01 14:08 by andre
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