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====== Quality Assurance ======

  * Inspect incoming products
  * Respond to customer requests for testing and documentation
  * Arrange testing with suppliers and Asia Inspection
  * Organize and Maintain QC folders and documents
  * Social Compliance Monitoring
  * Prepare  claims and neogiate credits/chargebacks with vendors for quality issues
  * Share quality notes with Product Development for continuous improvement
  * Create action plans for QA issues
  * Develop procedures and processes to improve quality of products
  * Proactive quality monitoring (reading consumer reviews) and sharing with product development
  * Investigation of customer chargebacks and consumer complaints
  * Maintain product safety protocols
  * Monitor OSHA standards, reporting and appropriate training
  * Assist with trademark and patent applications
  * Regulatory compliance matters such as researching product law tag requirments.

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