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start:phonegreet [2016/09/19 11:21] andre created |
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| + | ====== Phone extension audio name and greeting ====== | ||
| Please take a minute to verify the name that is played when a call is transferred to your voicemail is correct.\\ | Please take a minute to verify the name that is played when a call is transferred to your voicemail is correct.\\ | ||
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| Also, many new people have needed to record their greeting. To ensure consistency and efficiency, please make sure you use the script below:\\ | Also, many new people have needed to record their greeting. To ensure consistency and efficiency, please make sure you use the script below:\\ | ||
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| - | “You have reached the voicemail box of _______ at extension _______. Please leave a message at the tone or press zero for immediate assistance.”\\ | + | **“You have reached the voicemail box of ͟͟ˍˍˍˍˍˍˍ at extension ˍˍˍˍˍˍˍ. Please leave a message at the tone or press zero for immediate assistance.”**\\ |
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| Be sure to smile. If you are recording a secondary greeting when you are out of the office use the following script:\\ | Be sure to smile. If you are recording a secondary greeting when you are out of the office use the following script:\\ | ||
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| - | “You have reached the voicemail box of _______ at extension _______. I am currently out of the office and will be returning on _______Please leave a message at the tone or press zero for immediate assistance.”\\ | + | **“You have reached the voicemail box of ˍˍˍˍˍˍˍ at extension ˍˍˍˍˍˍˍ. I am currently out of the office and will be returning on ˍˍˍˍˍˍˍ. Please leave a message at the tone or press zero for immediate assistance.”**\\ |
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| - | Please do not say things like “ I am either out of the office, on another call, or unavailable to take your call at this time, please leave a detailed message including the time you called, a number, the best time to reach you, and I will get back to you at my earliest convenience……..” ( I think you get the picture =)) | + | <color red>Please do not say things like “ I am either out of the office, on another call, or unavailable to take your call at this time, please leave a detailed message including the time you called, a number, the best time to reach you, and I will get back to you at my earliest convenience……..” ( I think you get the picture =))</color> |